Last Updated: July 24, 2026
Welcome to Extreme Carpet Care & Restoration. These Terms & Conditions (“Terms”) govern your use of //www.extremerocks.com/ (“Website”) and the cleaning and restoration services provided by Extreme Carpet Care & Restoration (“Company,” “we,” “our,” or “us”). By accessing this Website, requesting services, scheduling an appointment, or communicating with our team, you agree to be bound by these Terms. If you do not agree with these Terms, please discontinue use of this Website. Extreme Carpet Care & Restoration proudly serves residential and commercial customers throughout Tallahassee and the surrounding areas with professional cleaning and 24/7 emergency restoration services.
Acceptance of Terms
By using this Website or our services, you confirm that you are at least 18 years of age and legally capable of entering into a binding agreement. You agree to comply with all applicable federal, state, and local laws.
Our Services
Extreme Carpet Care & Restoration provides professional residential and commercial services, including but not limited to:
- Carpet Cleaning
- Water Damage Restoration
- Fire & Smoke Damage Restoration
- Mold Remediation
- Tile & Grout Cleaning
- Hardwood Floor Cleaning
- Upholstery & Area Rug Cleaning
- Pet Stain & Odor Removal
- Pressure Washing
- Sand & Soda Blasting
- Biohazard Cleanup
- Commercial Cleaning Services
Service availability may vary depending on technician availability, weather conditions, emergency demand, and your location.
24/7 Emergency Services
We provide emergency restoration services 24 hours a day, 7 days a week. While we strive to respond as quickly as possible, response times are estimates only and may vary due to severe weather, traffic conditions, natural disasters, or other circumstances beyond our reasonable control.
Estimates and Inspections
All inspections and estimates are based on the visible condition of your property at the time of inspection.
Additional damage, hidden moisture, mold growth, structural deterioration, or other unforeseen conditions may be discovered during the cleaning or restoration process. If additional work is required, we will notify you whenever reasonably possible before proceeding.
Unless otherwise stated in a signed written agreement, all estimates are subject to revision.
Insurance Claims Assistance
For restoration projects, we may assist homeowners and business owners with insurance documentation and communication. However, we do not guarantee insurance coverage, claim approval, reimbursement, or settlement decisions. You remain responsible for any charges not covered by your insurance provider.
Customer Responsibilities
By requesting our services, you agree to:
- Provide accurate contact and property information.
- Provide safe access to the property.
- Inform us of known hazards or unsafe conditions.
- Remove valuable or fragile items from work areas whenever practical.
- Cooperate with our technicians throughout the service process.
Website Use
You agree to use this Website only for lawful purposes. You may not:
- Attempt unauthorized access to our Website or servers.
- Upload malware, viruses, or harmful software.
- Interfere with Website functionality or security.
- Copy, reproduce, distribute, or modify Website content without written permission.
- Use automated software or bots to collect Website content.
- Submit false or misleading information through our contact forms.
Intellectual Property
All Website content, including text, graphics, logos, images, videos, service descriptions, layouts, and other materials, is the property of Extreme Carpet Care & Restoration or its licensors and is protected by applicable copyright, trademark, and intellectual property laws.
You may not reproduce, distribute, publish, modify, or commercially use any Website content without our prior written consent.
Third-Party Links
Our Website may contain links to third-party websites for your convenience. We are not responsible for the content, services, products, or privacy practices of those websites. Accessing third-party websites is at your own risk.
Limitation of Liability
To the fullest extent permitted by law, Extreme Carpet Care & Restoration shall not be liable for any indirect, incidental, consequential, special, or punitive damages arising from:
- Your use of this Website.
- Emergency response delays.
- Cleaning or restoration limitations caused by pre-existing property conditions.
- Business interruption.
- Loss of profits or revenue.
- Natural disasters, severe weather, utility failures, or events beyond our reasonable control.
Where permitted by law, our total liability shall not exceed the amount paid for the specific services giving rise to the claim.
Disclaimer of Warranties
This Website is provided on an “as is” and “as available” basis. We make no warranties regarding uninterrupted Website access, accuracy, completeness, reliability, or fitness for any particular purpose.
The information on this Website is provided for general informational purposes only and should not be considered legal, engineering, insurance, or professional advice.
Indemnification
You agree to defend, indemnify, and hold harmless Extreme Carpet Care & Restoration, its employees, contractors, affiliates, and representatives from any claims, damages, liabilities, costs, or expenses arising from your use of this Website, your violation of these Terms, or your infringement of any third-party rights.
Privacy
Your use of this Website is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information.
Changes to These Terms
We may update these Terms & Conditions from time to time. Any revisions will be posted on this page with a revised “Last Updated” date. Continued use of the Website after any changes become effective constitutes acceptance of the updated Terms.
Governing Law
These Terms & Conditions shall be governed by and construed in accordance with the laws of the State of Florida, without regard to its conflict of law principles.
Severability
If any provision of these Terms & Conditions is determined to be invalid or unenforceable, the remaining provisions shall remain in full force and effect.
Contact Us
If you have any questions regarding these Terms & Conditions or our services, please contact us.
Extreme Carpet Care & Restoration
Address: 5311 Corwin Drive, Tallahassee, FL 32303
Phone: (850) 422-2227
Email: support@extremerocks.com
Website: //www.extremerocks.com/
Thank you for choosing Extreme Carpet Care & Restoration. We appreciate the opportunity to provide professional cleaning and restoration services backed by experienced technicians, advanced equipment, and a commitment to exceptional customer service.